With online travel websites and apps now so readily available, it’s easy to forget the importance of using an experienced travel agent, not only for their worldwide knowledge and contacts but also for when things don’t always go as planned. We first booked with Sally at Spear Travels in 2019 for a trip to Canada, which was then unfortunately cancelled due to lockdown. Had it not been for Sally’s experience and persistence, we would not have gotten a refund on our flights – instead, we got every penny back.
From then on, we’ve used Sally to book our trips – from an all-inclusive beach resort for our first trip post-lockdown, to a city break in Rome, multiple bookings to our favourite ‘happy place’ in Majorca, a last-minute trip to Sweden, and this year, a once-in-a-lifetime trip to Tuscany to see Andrea Bocelli perform in his hometown of Lajatico. When we couldn’t book the tickets for the performance due to it being “sold out”, a quick message to Sally – “is this something you could source for us?” – resulted in a fully inclusive package of flights, hotel, private transfers, and our ‘golden tickets’ – a magical trip which we’ll never forget.
Now, 5 years have passed since our first booking. Sally already knows our wish list, such as our preferred seats on the plane or a sea view. She provides a very prompt and efficient service, can do all the research for you, giving lots of options to meet your budget, and even prints out all travel documentation, including boarding passes, for you! We expect to use Sally and Spear Travels for many more years to come.