I have known Emma for many years and since my very first experience of seeking her assistance, I have never used anybody else and in fact, refer everyone to her. Friends and family now use her exclusively as a result of my recommendation and this is why:
First and foremost, Emma is professional and thorough. She listens to what her clients seek from their holidays, appreciating that holidays are a precious and expensive treat these days, never forgets these requirements, and embarks on exhaustive searches to meet those requirements and usually surpass them. No matter how many clients she might be assisting at any one time, she never forgets individual details and never forgets to provide regular updates.
A lady of great integrity, it is never Emma’s goal to sell you the most expensive holiday. She always seeks out the best holiday and even having found it still tries to improve on it.
Emma has endless patience and tenacity. She quickly responds to requests and queries, happy to research answers for clients right up to, during, and even after their holidays. She is readily contactable and has assisted me with emergency and medical issues that have arisen during holidays, even on her days off.
Having Emma as my travel agent means I am completely confident that not only am I getting the best value holiday available for my requirements, but each and every detail will be expertly taken care of, and I can relax fully confident that there is a steady hand at the tiller.