We have had the pleasure of knowing Kim for nearly 20 years. Kim always displays great patience when dealing with our holiday requests, in her capacity as Manager of Spear Travels, Tettenhall. In the time we have known Kim, we would regard her more as a friend than a travel advisor. Kim always displays great patience when dealing with our holiday requests. She demonstrates a great depth of knowledge of all the holiday destinations we have visited, even advising some choices! Kim is extremely approachable and sincere. Her organisation and understanding are exemplary. A caring and devoted person who is committed to making sure holidays are tailor-made to suit individual tastes and finances.
Her planning and communication skills are meticulous, and she is always prepared “to go the extra mile” to ensure customer satisfaction. Kim is so trustworthy and charismatic that we have recommended several friends to approach Spear Travels. They have been extremely pleased with the service and continue as regular customers.
To know and plan holidays with Kim is an experience that can be described as warm-hearted and accomplished. She is an excellent manager of her amazing team. We would highly recommend her.
Thanks for all you do.